Brand : Elision
Starts at ₹59/Month excl. GST
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DialShree is a comprehensive call center solution designed to support unified communication channels, making it ideal for businesses and call centers of all sizes. It provides a comprehensive suite of tools designed to manage customer interactions and streamline sales processes. Known for its impressive 99.99% SLA uptime, DialShree offers a highly scalable, robust, and secure platform. It integrates seamlessly with various communication channels, including email, voice, social media, and chat, ensuring a smooth and efficient customer experience across all touchpoints.
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With over 900 omnichannel communication solutions implemented across more than 10 industries, DialShree is trusted by VoIP and telephony experts for its reliability and extensive feature set. The platform helps businesses enhance productivity, automate workflows, and increase revenues while reducing operational costs. Its user-friendly interface and powerful capabilities make it a go-to solution for managing customer interactions and improving overall call center performance.
Mobile Access
Automatic Call Distribution
Reporting & Dashboards
Workforce Management
Call Monitoring
Performance Evaluation
Windows 
Android 
Desktop 
Mobile 
Web-Based, Perpetual
Have recommended this product
Overall Score
Pros
Our experience with DialShree from Elision has been nothing short of transformative for our contact center operations. The robust reporting capabilities provided by DialShree have empowered us with valuable insights, allowing us to optimize our customer interactions and enhance agent performance. Additionally, the advanced IVRS and Automated Call Distribution features have revolutionized our call routing process, leading to efficient and personalized customer experiences. We highly recommend DialShree for its exceptional features and commend Elision for delivering a top-notch product alongside excellent service.Nirved Malhotra - April 11, 2024
Cons
While DialShree offers exceptional functionality, occasional system hang-ups due to internet fluctuations have been observed. However, these minor interruptions aside, DialShree continues to deliver outstanding performance and reliability.Nirved Malhotra - April 11, 2024
| Brand Name | Elision |
| Information | Elision is a trusted name in offering unified telecom solutions to corporates and enterprises With customer centricity as our focus, we create custom omni channel communication solutions to bring inbound and outbound communication to one single dashboard. Our ability to produce full stack telecom solutions gives way to a scalable, secure and user friendly software that offers a seamless customer experience. Be it your need to engage clients via WhatsApp, eMail, SMS, Phone Calls or Social Media, our solutions will be functional and world-class. |
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