eBanqo

Brand : eBanqo

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eBanqo offers an omnichannel customer engagement platform that automates customer support and business services across multiple channels.

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Their solutions include AI-powered chatbots, live chat, self-service options, and broadcast messaging.

eBanqo Features

Chatbots

Automate responses to inquiries and FAQs, reducing the workload on support teams.

Live Chat

Real-time interaction with customers across various messaging apps.

Self-Service

Allows customers to resolve issues independently without direct interaction with service agents.

Broadcast Messages

Send announcements, updates, and offers to customers on various messaging apps.

Integrations

Connects with existing backend systems like CRM, help desks, and email.

Mobile App

Manage customer interactions from anywhere.

Reports

Track important metrics to improve business decisions.

Widget Customization

Customize the chat widget to match your brand.

File Sharing

Send and receive images, audios, documents, and videos.

Natural Language Processing (NLP)

Understand and act on customer requests regardless of phrasing.

eBanqo Specifications

  • Operating System :
  • Device :
  • Deployment :
  • Suitable For :
  • Business Specific :
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  • Customer Support :
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  •  Windows  Android 
  •  Desktop  Mobile 
  •  Web-Based, Perpetual 
  • All Industries 
  • All Businesses 
  • Small Business Medium Business Enterprises SMBs SMEs MSMBs MSMEs 
  • Phone Email Communities 
  • Webinars Documentation Videos 
  • English 

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eBanqo Company Details

Brand Name eBanqo
Information eBanqo is a customer engagement SaaS provider that helps organizations automate customer-facing services and speed up the resolution of customer issues. Their platform enables businesses to extend their services to every digital channel their customers use, including webchat, in-app chat, social media, USSD, and SMS.
Founded Year 2019
Director/Founders Charles Ifedi
Company Size 24+ Employees
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