Gorgias
  1. Home
  2. Helpdesk Management

  3. Gorgias

Gorgias

Brand : Gorgias

Starting Price:

Available on Request excl. GST

Save Extra with 2 Offers

  • offer_icon Save upto 28%, Get GST Invoice on your business purchase
  • offer_icon Buy Now & Pay Later, Check offer on payment page.

Gorgias is a customer support helpdesk platform designed to enhance e-commerce businesses' customer service operations. It integrates seamlessly with major e-commerce platforms like Shopify, Magento, and BigCommerce, allowing businesses to manage all customer interactions from a single dashboard. Gorgias centralizes customer communications across various channels, including email, live chat, social media, and SMS, providing a unified view of customer inquiries and support tickets. This integration helps businesses respond more efficiently and effectively to customer needs, improving overall satisfaction and loyalty.

Read more
  • AdviceGet Instant Expert
    Advice
  • PaymentSafe & Secure
    Payment
  • GuaranteedAssured Best Price
    Guaranteed
The platform offers advanced automation features, such as automated responses, ticket assignment, and workflow automation, which help reduce the workload on support teams. Gorgias also provides robust analytics and reporting tools, enabling businesses to track key performance metrics, identify trends, and optimize their customer support processes. With its focus on streamlining customer service and enhancing the customer experience, Gorgias is a valuable tool for e-commerce businesses looking to improve their support operations and drive growth.

GorgiasFeatures

Omnichannel Support

Manage customer interactions across email, chat, social media, and more.

Analytics and Reporting

Gain insights with detailed analytics and reporting tools.

Customizable Workflows

Tailor workflows to meet specific business needs.

Self-Service Portal

Empower customers with a self-service portal for common issues.

AI-Powered Responses

Use AI to provide quick and accurate responses to common customer queries.

Integration

Seamlessly integrate with Shopify, Magento, BigCommerce, and other ecommerce platforms.

Automation

Automate up to 60% of support tasks to save time and reduce workload.

GorgiasSpecifications

  • Operating System :
  • Device :
  • Deployment :
  • Suitable For :
  • Business Specific :
  • Business Size :
  • Customer Support :
  • Training :
  • Language :
  •  Windows 
  •  Desktop 
  •  Web-Based, Perpetual 
  • All Industries 
  • All Businesses 
  • Small Business Medium Business Enterprises 
  • Phone Email 
  • Webinars Documentation 
  • English 

GorgiasReviews

0%

Have recommended this product

Overall Score

0/5
Based on 0 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

GorgiasCompany Details

Brand Name Gorgias
Information Gorgias is an AI-powered customer experience platform designed for ecommerce brands, helping them automate support and enhance customer interactions
Founded Year 2015
Director/Founders Romain Lapeyre and Alex Plugaru
Company Size 200+ Employees

Gorgias- Similar Products

No Similar Product Found

GorgiasPricing Details

No Pricing Details Found

img

We provide the best software solution for your business needs

Receive our comprehensive guide to streamline the software selection process, enabling you to identify the suitable software and get back to business quickly.

15000+

Happy Customers

300+

Categories

5000+

Software listed

Do you have any questions on your mind?

Receive a response from real users or software experts