Brand : Grasp (Previously Casengo)
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The Grasp Customer Service Platform integrates multiple communication channels into one timeline, allowing businesses to manage customer interactions efficiently.
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Proactive customer engagement tools
AI-powered customer service management
Integration with various customer service channels
Consolidation of multiple communication channels
Comprehensive customer interaction timeline
Windows 
Desktop 
Web-Based, Perpetual | Brand Name | Grasp (Previously Casengo) |
| Information | Grasp is a customer service platform that leverages AI to enhance customer interactions. It consolidates all customer contact moments into a single timeline, providing a comprehensive view of customer relationships and enabling proactive engagement. |
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