Help Scout
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Help Scout

Brand : Help Scout

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Help Scout provides a comprehensive customer service platform that includes shared inboxes, help centers, and live chat to streamline customer support.

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Help Scout’s platform is designed to help businesses manage customer interactions efficiently. It offers features like shared inboxes for team collaboration, help centers for self-service support, and live chat for real-time customer engagement. The platform aims to improve customer satisfaction and support team productivity.

Help Scout Features

Reporting and analytics tools

Help centers for self-service support

Shared inboxes for managing customer emails

Integration with various customer service tools.

Live chat for real-time customer engagement

Help Scout Specifications

  • Operating System :
  • Device :
  • Deployment :
  • Suitable For :
  • Business Specific :
  • Business Size :
  • Customer Support :
  • Training :
  • Language :
  •  Windows 
  •  Desktop 
  •  Web-Based, Perpetual 
  • All Industries 
  • All Businesses 
  • Small Business Medium Business Enterprises 
  • Phone Email 
  • Documentation 
  • English 

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Help Scout Company Details

Brand Name Help Scout
Information Help Scout is a customer service platform that provides tools for managing customer communications through shared inboxes, help centers, and live chat. It is designed to help teams deliver exceptional support with a personal touch.
Founded Year 2011
Director/Founders Nick Francis, Jared McDaniel, and Denny Swindle
Company Size 150+ Employees

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