Help Shift

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Helpshift provides a comprehensive customer service platform that leverages AI to streamline support operations and improve customer satisfaction.

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Helpshift’s platform is designed to reduce support ticket volumes and enhance customer satisfaction by integrating intelligent article recommendations, smart FAQs, and proactive engagement tools. It offers a seamless self-service experience, allowing customers to resolve their queries instantly.

Help ShiftFeatures

Integration with various support channels

Intelligent article recommendations

AI-powered customer service management

Multilingual support with Language AI

Smart FAQs Proactive customer engagement tools

Help ShiftSpecifications

Operating System :
Device :
Deployment :
Suitable For :
Business Specific :
Business Size :
Customer Support :
Training :
Language :

Windows
Desktop
Web-Based, Perpetual
All Industries
All Businesses
Small Business Medium Business Enterprises
Phone Email
Documentation
English

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Help ShiftCompany Details

Brand Name	Help Shift
Information	Helpshift is an AI-first customer service platform designed to enhance customer support through automation and self-service. It integrates various support channels into a single platform, providing efficient and effective customer service solutions.
Founded Year	2011
Director/Founders	Abinash Tripathy and Baishampayan Ghose
Company Size	100+ employees

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