HelpShelf is a platform designed to streamline customer support by consolidating all support resources into a single, easy-to-access widget. This widget integrates with the support tools and resources a company already uses, reducing clutter and making it easier for customers to find the help they need. By surfacing the right content at the right time, HelpShelf helps reduce support requests and improve customer satisfaction. The platform uses clever learning engines to optimize content suggestions based on what users are searching for and consuming
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