IT Glue

Brand : Kaseya

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IT Glue is a powerful IT documentation software designed to help managed service providers (MSPs) and IT departments streamline their documentation processes. The platform offers a centralized repository for all IT documentation, making it easy to track, find, and manage information. IT Glue integrates seamlessly with various IT applications and tools, enhancing efficiency and reducing the time spent on documentation tasks. With features like automated documentation, version control, and audit trails, IT Glue ensures that all information is up-to-date and easily accessible, improving overall productivity and service delivery.

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In addition to its robust documentation capabilities, IT Glue provides advanced security features to protect sensitive information. The platform is SOC 2 Type II compliant and includes multi-factor authentication (MFA), single sign-on (SSO), and IP access control to safeguard data. IT Glue also offers role-based permissions and host-proof hosting, ensuring that only authorized users can access specific information. By leveraging AI-driven automation, IT Glue helps IT teams eliminate manual work, reduce errors, and focus on delivering high-quality service to their clients.

IT GlueFeatures

Relationship Mapping

Links related assets and documents, so users can easily access interconnected information for improved transparency and decision-making.

Structured Documentation

Provides a robust framework for organizing IT information, allowing you to efficiently structure, link, and access data for streamlined management.

Secure Password Management

Offers advanced password security with features like an immutable audit trail, automated password rotation, and offline access for emergencies.

SOC 2 Compliance

Delivers enterprise-grade security, meeting SOC 2 standards to ensure data protection and compliance for regulated industries.

60+ Integrations

Supports seamless integration with major PSA, RMM, and BDR platforms, plus a public API, consolidating data into a single source of truth.

Automated Account Backup

Provides automatic backups to maintain up-to-date documentation and protect against data loss due to human error or unexpected events.

IP Access Control

Adds an extra layer of security by allowing you to restrict access to specific IP addresses, limiting potential unauthorized access.

Documentation Automation

Utilizes AI-powered tools (like IT Glue Copilot) to reduce manual documentation tasks, ensuring accuracy and saving time.

Mobile App & Browser Extension

Enables secure, on-the-go access to documentation and passwords, enhancing flexibility and user experience.

Version Control & Roll Back

Maintains historical versions of documents with rollback options, ensuring accurate record-keeping and easy restoration if needed.

IT GlueSpecifications

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  •  Windows 
  •  Desktop 
  •  Web-Based, Perpetual 
  • All Industries 
  • All Businesses 
  • Small Business Medium Business Enterprises 
  • Phone Email 
  • Documentation 
  • English 

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IT GlueCompany Details

Brand Name Kaseya
Information Kaseya is a global provider of IT automation software, designed to help IT service providers and organizations manage and secure their IT infrastructure efficiently. Founded in 2000, Kaseya offers a comprehensive suite of solutions that include network monitoring, system monitoring, and cybersecurity tools. The company is headquartered in Miami, Florida, and is majority-owned by Insight Partners.
Founded Year 2000
Director/Founders Mark Sutherland and Paul Wong
Company Size 1,500 Employees

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