Brand : N-able
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N-able Passportal is a cloud-based, privileged access management solution designed specifically for Managed Service Providers (MSPs). It helps secure businesses by enforcing granular user access controls, automating credential hygiene, and utilizing sophisticated encryption. Passportal allows MSPs to manage and automate strong credentials across devices, networks, and applications, significantly reducing password-related risks. The platform also offers advanced documentation capabilities, enabling consistent service delivery regardless of technician turnover.
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Credential Management
Passportal encrypts, stores, automates, and retrieves credentials, significantly reducing password-related risks. It supports seamless integration with Active Directory, ensuring changes are replicated between systems
Password Automation
The platform automates password changes and maintenance, saving time and improving security. It also includes a zero-trust model, ensuring that no one has unencumbered access
Granular Access Control
Passportal allows for highly granular user access controls, enabling MSPs to manage permissions across clients, subfolders, and individual passwords
Advanced Documentation
The solution offers robust IT documentation capabilities, helping MSPs deliver consistent service regardless of technician turnover. It includes ready-made templates and centralized storage for client information.
Integration and Automation
Passportal integrates with various Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) tools, such as N-able N-sight and N-central. It also supports credential injection within remote sessions.
Windows 
Android 
Desktop 
Mobile 
Web-Based, Perpetual
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Pros
1. Centralized Password Management: Passportal serves as a centralized repository for all our passwords, offering a convenient and secure solution for storing and accessing sensitive account information. With the ability to add users and grant access to shared passwords, collaboration within our team has become seamless and hassle-free. 2. Enhanced Security: The software prioritizes security, ensuring that sensitive passwords are protected against unauthorized access. With robust encryption and access controls in place, we have peace of mind knowing that our confidential information is safeguarded from potential threats. 3. User-Friendly Interface: Passportal features an intuitive interface that makes it easy to navigate and use, even for team members with limited technical expertise. The straightforward design enhances user satisfaction and reduces the learning curve, enabling quick adoption and seamless integration into our workflow.Luv - April 25, 2024
Cons
Despite its numerous advantages, Passportal could benefit from an option to customize the session timeout duration. The current session timeout period is relatively short, requiring frequent reauthentication, which can be inconvenient and disruptive to workflow. By offering users the flexibility to adjust the session timeout settings according to their preferences, Passportal could further enhance user experience and alleviate this minor inconvenience.Luv - April 25, 2024
| Brand Name | N-able |
| Information | N-able is a leading provider of cloud-based software solutions designed specifically for Managed Service Providers (MSPs). The company offers a comprehensive suite of tools that enable MSPs to support digital transformation and growth for small and medium-sized enterprises. N-able’s solutions include remote monitoring and management, data protection, security services, and professional services automation. These tools provide MSPs with visibility and insights into their customers’ networks, infrastructure, devices, and applications through a centralized dashboard. N-able is committed to helping its partners manage and secure their IT environments efficiently and effectively. |
| Founded Year | Colin Knox |
| Director/Founders | 2011 |
| Company Size | 1200+ Employees |
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