Simla.com is an omnichannel CRM platform designed to enhance customer, employee, and marketing management. It consolidates all customer interactions, including chats, calls, orders, notes, and tasks, into a single profile, providing a comprehensive view of each customer. This integration helps businesses streamline their communication processes, improve customer service, and increase sales. Simla.com supports various communication channels such as WhatsApp, email, and SMS, making it easier for businesses to manage their customer relationships effectively.
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