Brand : Travel Ibex
Starts at $19/month excl. GST
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Travel Ibex is an advanced CRM and booking software designed to streamline the operations of travel agencies and advisors. It helps manage customer interactions and simplifies the entire travel booking process, from lead generation to itinerary creation. With an integrated customer relationship management system, Travel Ibex allows agencies to track communications, set reminders, assign tasks, and record notes, making it easy to stay on top of client relationships. The software also features a powerful itinerary builder that generates detailed, personalized travel plans, which can be easily shared with clients before departure.
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Third-party API Integrations
Connect with external systems like booking engines and exchange rate providers.
Financial Management
Manage and track payments and financial details for each booking.
CRM Integration
Manage customer relationships with call, email, and task tracking.
Travel Itenary Management
Create detailed, personalized itineraries that can be emailed to clients.
Booking Management
Handle bookings, currency selection, and financial transactions in one place.
Client Communication Tracking
Log and track all communication history with customers.
Task Assignment
Assign tasks and set reminders for follow-up actions on client requests.
Custom Quote Generation
Quickly create and send tailored travel quotes and itineraries to clients.
Windows 
Android 
Desktop 
Mobile 
Web-Based, Perpetual
Have recommended this product
Overall Score
Pros
As a travel agent, integrating Travel Ibex (TIB) into our workflow has been an absolute game-changer. The comprehensive suite of features offered by TIB has streamlined our operations and empowered us to provide top-notch services to our clients. Creating quotations, managing bookings, generating vouchers and invoices, finalizing itineraries, and controlling finances—all of this can be seamlessly executed within the TIB platform. The integrated CRM system has been particularly beneficial, allowing us to efficiently handle communication via emails and calls while keeping track of customer interactions. Moreover, the powerful API provided by TIB enables seamless integration with other systems, enhancing our capabilities for e-commerce, currency management, and booking engines. Overall, TIB has significantly enhanced our efficiency, productivity, and customer satisfaction.Noah Spinster - April 09, 2024
Cons
While TIB offers an impressive array of features, there are a few areas where improvements could be made. Firstly, the user interface, while functional, could benefit from some enhancements to make navigation more intuitive and user-friendly. Additionally, while the CRM system is robust, it could be further refined to offer more advanced features for customer relationship management. Lastly, while the API integration is powerful, the process of connecting to other systems could be made more streamlined to reduce implementation time and effort. Despite these minor drawbacks, the overall benefits of using TIB far outweigh any limitations, making it an invaluable tool for travel industry professionals.Noah Spinster - April 09, 2024
| Brand Name | Travel Ibex |
| Information | From the beginning we supported travel agencies and tour operators to have total control of their operations. In 2006 Pepe decided to advance the application to run on the Internet. He partnered with Juan Carlos Alvarez and Costa Rica Virtual Inc. to develop a new application based on PHP technology and the inclusion of the latest AJAX tools. In 2008 the new system known as TMS was completed. The SaaS style application allowed all employees to work remotely and thus helped the agency to survive the global financial crisis of 2008. This practical application received multiple improvements over the years. In 2014, ahead of its time, we added an automated itinerary builder, a tool that speeds up the documentation process tremendously. In 2017 we were approached by a 3rd party to turn our system into a customizable solution based on the latest technologies and including a robust CRM. After working on blue prints (scope) we started programming in 2019. We are using cutting-edge technology based on JavaScript. This solution provides us with long-term stability and allows incorporating new functions in the future. The use of JavaScript strengthens the application and allows for the distribution of functionalities on different servers. The beta version of our software was completed in the beginning of 2021 and a few weeks later we chose Travel Ibex as our brand. In summer all tests were completed successfully and in September the first version was released. With tourism recovering from the pandemic we are ready to support the travel industry in their quest to improve their operations and become more efficient. |
$19 per user/month, includes essential functions like customer requests, travel itineraries, financial transactions, and basic email.
$34 per user/month, adds workflow management, email discovery for up to 500 employees, website and SSO discovery, smart data classification, deep data classification, and API access
Custom pricing, includes cloud discovery, unlimited smart data classification, extensive deep data classification, policies and governance, customized frameworks, and advanced networking for data classification.
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