WORKetc

Brand : WORKetc

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WORK[etc] is an all-in-one cloud-based platform designed to streamline and centralize business operations. It integrates CRM, project management, billing, help desk, and collaboration tools, providing businesses with a single solution to manage their entire workflow. This eliminates the need for multiple software systems, reducing costs and complexity while enhancing productivity. With real-time activity tracking, business-wide visibility, and custom reporting features, WORK[etc] helps teams collaborate efficiently, monitor performance, and deliver exceptional customer service. It also supports remote teams with web and mobile apps, enabling businesses to work from anywhere without the need for costly infrastructure.

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The platform is especially beneficial for small and growing businesses, offering enterprise-level software features at a cost-effective price. WORK[etc] is customizable to suit various industries, including marketing, web development, consulting, manufacturing, and legal services. Its features include lead capture, task management, project tracking, and integration with Google apps. Additionally, users can automate processes, create custom forms, and utilize an open API for custom development. With flexible pricing options starting at $39 per user, WORK[etc] scales with your business as it grows, offering powerful solutions for managing CRM, projects, billing, and more.

WORKetcFeatures

All-in-one Platform

Combines CRM, project management, billing, help desk, and collaboration in a single system.

Custom Sales Processes

Tailor sales pipelines, stages, and reporting for your specific business needs.

Real-time Activity Tracking

Monitor every employee action and interaction, ensuring accountability.

Project Management

Track tasks and projects using Gantt, Tree, and Timeline views.

Automated Alerts and Reminders

Set up automatic notifications for upcoming tasks, deadlines, or actions.

Smart Lists

Create custom smart lists of customer data for targeted marketing and business intelligence.

Help Desk Software

Manage customer support cases with detailed histories and customizable support workflows.

Email Integration

Sync with Gmail and Outlook for easy project updates, support ticket management, and lead creation.

Remote Work Tools

Empower remote teams with cloud-based access to all features without the need for VPNs or servers

Custom Forms

Build and deploy web forms for lead capture and other business functions.

Billing and Invoicing

Track products, timesheets, expenses, and overdue accounts, plus provide a self-service portal for customers.

Cross-Department Reporting

Generate reports that span multiple departments for comprehensive business insights.

Mobile Access

Manage your business on-the-go with WORK[etc]'s web and mobile apps.

Powerful Integrations

Connect with Google apps, social media platforms, and accounting software.

Open API

Customize and extend the platform with custom development using the open API.

Team Collaboration

Assign tasks, create workgroups, and foster communication with internal online discussions.

WORKetcSpecifications

  • Operating System :
  • Device :
  • Deployment :
  • Suitable For :
  • Business Specific :
  • Business Size :
  • Customer Support :
  • Training :
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  •  Windows  Android 
  •  Desktop  Mobile 
  •  Web-Based, Perpetual 
  • All Industries 
  • All Businesses 
  • Small Business Medium Business Enterprises 
  • Phone Email Communities 
  • Webinars Documentation 
  • English 

WORKetcReviews

80%

Have recommended this product

Overall Score

4/5
Based on 1 Reviews

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Pros

The project management component of WORK[etc] has proven to be indispensable for our operations in the healthcare industry. From implementing new contracts to ongoing retention and support, WORK[etc] has allowed us to efficiently organize our processes and create valuable historical data for long-term success. The discussions feature within WORK[etc] has replaced our reliance on external platforms like Google Hangouts, enabling us to seamlessly discuss client needs within the platform itself. Additionally, the integration with Google Drive has streamlined document storage, eliminating duplication and enhancing efficiency. The system's robust API functionality has further enhanced our capabilities by allowing seamless data transfer to other proprietary platforms within our organization, keeping our customers informed every step of the way.Samuel - April 25, 2024

Cons

While WORK[etc] offers excellent integration capabilities, the integration with Gmail could be improved for smoother email management. Additionally, the pricing structure can become costly for corporate-based users who don't interact with clients frequently enough to justify a full account. For users with irregular interactions, such as our media team, a tiered user system would be beneficial to optimize costs and usage.Samuel - April 25, 2024

WORKetcCompany Details

Brand Name WORKetc
Information Tear down the barriers between sales, support, project and management teams. Every part of your business working from the same platform. All the tools you need to manage your team Consolidate multiple apps into the one platform CRM, Projects, Invoicing, Help Desk & more iPhone, Android and Web Apps Inbox, Outlook & Gmail Add–ins Open API and integration tool set.

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WORKetcPricing Details

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